How to Change Mobile Number in Emirates ID?

The Emirates ID is your foundation identity in the UAE. Whether it is accessing government portals and banking services or logging in with UAE Pass, almost all things are based on the mobile number linked to your Emirates ID. When that number is old, inactive or lost, it can instantly lock out the access to the important services.

This step-by-step guide will show how to change mobile number in Emirates ID, both online and offline, fees, processing time, and troubleshooting. You may be looking online on how to change mobile number in Emirates ID online, how to change my mobile number in Emirates ID, or whether the process is free of charge or not, this paper goes into details.

Why It Is Important to Update Your Mobile Number in Emirates ID

Your mobile number serves as a verification contact in the digital ecosystem of the UAE between you and government systems. Its applications include OTPs, service notifications, visa updates, banking confirmations, and secure access with UAE Pass.

Once your registered number ceases to be active, you can run into challenges accessing ICP services, renewing your visa, or even health records or even with banking transactions. It is important to update your mobile number in time and avoid unnecessary delays or rejection of services.

Information Required Before Updating Your Mobile Number

It is also necessary that your personal records are correct and prepared before beginning the update process. The ICP system checks your identity in a very strict way, so the incompatible data may result in a refusal.

You will require your Emirates ID number, passport information, date of birth, nationality, and a new active UAE mobile number. Access to the UAE Pass is also recommended, which accelerates the authentication and minimizes verification errors.

It is prudent to add that international phone numbers are not accepted. An Emirates ID can only be attached to mobile numbers registered in the UAE by local telecom providers.

How to Change Mobile Number in Emirates ID Online

The most trusted and commonly applied is via the ICP Smart Services portal, which is managed by the Federal Authority of Identity, Citizenship, Customs and Port Security.

Online Step-by-Step Process

First, refer to the official ICP Smart Services site and go to the section of public services. Therein, select the option to change personal information. You will be requested to provide your Emirates ID number and passport information to ascertain your identity.

After verification, you are allowed to input your new UAE mobile number. This system will send an OTP to this number. Upon verification of the OTP, verify your details and place the request. The process requires a small government fee.

Once submitted, you will be provided with a reference number through which you can keep track of your request. This is the most straightforward response to the query of how to change mobile number in Emirates ID online.

How to Change Mobile Number in Emirates ID Using the UAEICP Mobile App

Users that need mobile access can use UAEICP app, which gives the same functionality in a convenient format. It is officially supported by ICP and can be securely logged in with UAE Pass.

Mobile App Update Process

Upon app download, use the UAE Pass or ICP credentials to log in. Go to the public information services area and choose to change your mobile number. You will be asked to input your Emirates ID and personal information.

After you enter your new mobile number, you will receive an OTP to verify. Once the OTP is confirmed, place an order and keep the reference number to track the order. This is the best way to do it when one needs to change his / her information in a short time without having to use a desktop computer.

How to Change Mobile Number in Emirates ID for Free?

There are numerous individuals seeking information on how to change mobile number in Emirates ID free, yet it is essential to be open about the policy.

Understanding the Fees

Currently, the ICP imposes a standard service charge, typically ranging between AED 50 and AED 60, to make changes online or through the application. This charge is compulsory and controlled by the authority.

Are Free Updates Ever Allowed?

There are some special cases when no fees are paid, like administrative mistakes or additions during an Emirates ID renewal. Nevertheless, such cases are the exceptions, rather than the rule. Generally users can expect to pay the official fee.

Offline Methods to Change Mobile Number in Emirates ID

You can change your mobile number offline in case you cannot access online services because of technical failures or verification problems.

ICP Customer Happiness Centers

An original Emirates ID and passport are required at an official ICP Customer Happiness Center. A service consultant will update you upon checking your identity. This alternative is safe but could require time of waiting depending on the location.

Authorized Typing Centers

The request can be made by typing centers on your behalf. Although this is a convenient choice to users who are not familiar with the online systems, it often entails extra service fees on top of the ICP fee.

Processing Time for Mobile Number Update

After you have successfully submitted your request, it takes no time to process. The mobile number is updated within two to seven working days in most instances. Confirmation is given to some users within 24 to 48 hours.

An SMS will be sent when the update is complete. In case the request is not received in a shorter time than anticipated, you can monitor it with the help of the reference number that was given upon submission.

Common Issues and How to Resolve Them

OTP Not Received

Network delays or entry of wrong numbers are known to cause OTP problems. Make sure you are using your new number which is active, has good signal coverage and is typed correctly. The problem can be solved by retrial after a few minutes.

Application Rejection

The most common reasons that lead to rejections are mismatched passport details, missing Emirates ID numbers, or spelling errors. The information should always be checked twice when submitting.

Mobile Number Not Updated After Approval

In case the update was accepted but not updated, reenter ICP services or call ICP customer support with your reference number to clarify.

Conclusion

It is a simple but necessary procedure to change your mobile number in Emirates ID. Regardless of the site you prefer ICP, or your UAEICP app or when you visit a service center, it is always important to update your contact details to stay connected with the UAE government, banking and digital services.

To prevent further misunderstandings, it is worth updating your Emirates ID in case you have recently changed your phone number.

FAQs About How to Change Mobile Number in Emirates ID?